Playing Doctor

Inexpensive medical equipment is leading a revolution in home health care.

Moonrise

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Lynx

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Gas

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Industrial Robot

This is just a short simple video I made to amuse my kid.

IS4

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Video Resume for Jan...

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Why Our Economy Isn’t Going Down the Tubes May07

Why Our Economy Isn’t Going Down the Tubes

This week I received one of those alarmist chain letters decrying the collapse of the American economy and using for argument 19 “shocking” statistics about the deindustrialization of America. Relax, that’s a good thing.

American Airlines Makes a Bad Customer Experience Worse Mar18

American Airlines Ma...

When things are going well, it’s easy to be nice. It’s only when the going gets rough that you find out what a person, or a company, is made of. Customers who experience service problems that are dealt with appropriately by the company score far higher on loyalty measurements than customers who have never had a problem at all. I guess nobody told American Airlines.

Bickford’s Apple Pancake Mar05

Bickford’s App...

Decades ago I fell terribly and hopelessly in love with a young woman named Elaine. Any stranger on the street could see that we were doomed. I lived on the West Coast, she lived on the East Coast. She was smart and sophisticated and worldly. I, on the other hand, was a caricature of the...

Take My Wallet ̵...

If you haven’t taken the time to set the lock code on your phone, do it now. And think about installing an anti-virus application and perhaps a remote-wipe function before you wish you had. Securing your smart phone takes only a fraction of the time and money that you’ll lose by having your whole life compromised.

Let’s put the ...

For millennia any tribe with enough brains to recognize patterns in the night sky has held a festival at this time of year.

The World’s Bi...

What is the world’s biggest secret? Perhaps you are thinking “the formula for Coca-Cola”, “who shot Kennedy”,” what happened to the Holy Grail”, or “the location of Atlantis”. All good guesses, but these are merely historical curiosities....

Samsung Galaxy Tab, ...

Every now and then a product comes along that makes me want to sit down with the product manager, buy them a beer and ask “So…What was going through your mind when you made these decisions?” The Galaxy Tab is one such product. First of all, it’s an awkward size; just a...